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    161-176 of 231 results
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    Universal Precautions Toolkit

    This document provides a wide range of tools and tips for taking a universal precautions approach to health literacy sensitive practice.

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    Updated principles for restricting visitors to patients in NHS Scotland during Covid-19 outbreak

    Please find the text of a letter sent by our Chief Nursing Officer and our National Clinical Director, updating our principles for restricting visitors to patients in NHS Scotland during Covid-19 outbreak.

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    Your Health, Your Rights

    Consent information for the public available through NHS Inform on their Your Health, Your Rights page.

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    Making It Easy - Introduction with Subtitles

    Introduction section of Making It Easy video which includes subtitles to make it easier

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    Health Literacy In Scotland - Making It Easy (sections)

    To make it easier we have split our Making it Easy video into chunks which you can view here

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    This is what you told us about communication

    Alan Davidson, Policy Manager, Person-Centred Team, Scottish Government reports on a Communication Workshop held by NHS Tayside in June 2019. The report and video provide an overview of the session where people describe when they have had good or bad communication about their healthcare and how it made feel and the impact of this.

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    Access To Healthcare - GP Registration Card - Business Card

    Access To Healthcare - GP Registration Card - Business Card

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    Access To Healthcare - GP Registration Card - Z Card leaflet

    Access To Healthcare - GP Registration Card - Z Card leaflet

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    Access to Healthcare

    Information about Access to Healthcare - GP Registration Cards

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    Body outline - adult

    Images such as this outline of an adult body can assist in discussions to show patients the part of the body you are talking about and help explain procedures or self care.

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    Case study


    Bibliotherapy case study

    This case study explores a piece of work which aimed to gain personal meaning from health and wellbeing information through the evaluation of bibliotherapy approaches supported by library and information staff.

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    Effective communication methods presentation

    NHS Education for Scotland presentation on effective communication methods. Includes information on active listening, tips for improving communications and questioning skills.

    Download (140KB)


    Ensuring Understanding Checklist

    A checklist developed for Health Professionals involved in the Pregnancy and Newborn screening programmes

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    The history of health literacy in Scotland

    Blog by Christine Hoy on the history of health literacy in Scotland, looking at policy links and links between health literacy and long term conditions.

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    Health literacy, shared decision making and support for self-management (1)

    A blog article by Vikki Entwistle exploring various health literacy concepts and what this means for shared decision making and self management.

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    Health literacy interventions overview

    This is one of two evidence overviews produced to support development of the Scottish health literacy action plan.

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