Health literacy is about people having enough knowledge, understanding, skills and confidence to use health information, to be active partners in their care, and to navigate health and social care systems. Health Literacy is being increasingly recognised as a significant public health concern around the world.

Introduction to health literacy

Health Literacy in Scotland: Making it Easy

Why must we make it easy? It has been found that people remember and understand less than half of the information that we discuss with them, also you can’t tell who has understood by simply looking at them. Improving people’s understanding is crucial for improving patient safety, communication, effectiveness, self management and health literacy. The Patient Rights (Scotland) Act 2011 states that people should be communicated with in a way that they can understand and that healthcare staff should make sure the patient has understood the information given.

Featured resource: Making it easy to understand social care funded support

This resource aims to support anyone who is required to discuss social care funded support with people by giving examples and tools to aid conversations around choices.

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Featured resource: Ensuring understanding checklist

This resource has been created by NHS Health Scotland to supportHealth Professionals involved in the Pregnancy and Newborn (P&N) screening programmes

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News

Headline report 6: the experiences of healthcare staff using TeachBack in practice

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The Health Literacy Demonstrator - Presentations from the event

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New Health Literacy e-Learing Module

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Featured blogs

Health Literacy and House of Care

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Self Management Support

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More to explore

All case studies

Here you will find case studies from UK and abroad relating to health literacy sensitive practice. You can contact us via the Get Involved page to add your own case studies to the site.

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Tools for Practice

Here you will find a range of tools and techniques to inform your health literacy sensitive practice and support you in communicating health information to patients.

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Health literacy in Scotland

This section of the website gives an overview of health literacy activity in Scotland and links to other relevant website sections.

Training/awareness materials

Here you will find a range of materials available to support you in raising awareness of health literacy with colleagues and peers.

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People Connect

Please use this link to visit The Knowledge Network People Connect website. This site helps you to make connections with people, exchange information and share knowledge. Add health literacy as a subject interest to your profile to link with others who have the same interest and to join relevant discussions and receive relevant information about activities.