They have also developed a BSL Near Me video, which helps callers understand about the platform
Also many boards and health services have enabled the use of interpreters on Near Me. This means an interpreter can join the consultation and provide support during the call, this includes BSL interpreters.
While there is an ample literature on the evaluation of knowledge translation interventions aimed at healthcare providers, managers, and policy-makers, there has been less focus on patients and their informal caregivers. Further, no overview of the literature on dissemination strategies aimed at healthcare users and their caregivers has been conducted. The overview has two specific research questions: (1) to determine the most effective strategies that have been used to disseminate knowledge to healthcare recipients, and (2) to determine the barriers (and facilitators) to dissemination of knowledge to this group.
Health literacy addresses a range of social dimensions of health, including knowledge, navigation and communication, as well as individual and organizational skills for accessing, understanding, evaluating and using information. Particularly over the past decade, health literacy has globally become a major public health concern as an asset for promoting health, wellbeing and sustainable development.
This postcard resource offers information for health and social care on health literacy and asks people to identify actions they will take and further information they would like following a health literacy session or discussion.
A blog article by Christine Hoy from the Health and Social Care Alliance on the history of health literacy in Scotland. This blog discusses the policy context of health literacy and its links to long term conditions such as diabetes.
Healthcare information for migrants is available on the NHS Inform website.
Access to Healthcare – GP Registration cards have been designed to support anyone who needs to register at a new GP practice. You can download printable versions of the cards by clicking the following links.
To know a bit more about people’s experiences of healthcare we asked volunteers from a local patient group in NHS Tayside to speak to us. We were interested in their personal experiences of different types of communication with healthcare providers. In particular we wanted to know what they thought was done well and what could have been better. We have captured some of what they told us in the video “This is what you told us about communication.”
Since October 2017, the ALLIANCE’s Self Management Team have been working with partners to increase support for self management through public libraries in Scotland
The Health and Social Care Alliance Scotland in partnership with NHS Scotland and Scottish public library services have been working together on a Scottish Library and Information Council (SLIC) Public Library Improvement Fund project (this link will take you away from our website). Together they have developed a training resource for public library staff to increase their knowledge about self management of long term conditions and health literacy enabling them to feel confident offering support and information to people about their health and wellbeing.
Marianne Brennan, the ALLIANCE, has written a blog article in which she shares her learning and reflections as the ALLIANCE’s Public Library Improvement Fund Round 1 Project comes to an end.