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This is what you told us about communication

To know a bit more about people’s experiences of healthcare we asked volunteers from a local patient group in NHS Tayside to speak to us. We were interested in their personal experiences of different types of communication with healthcare providers. In particular we wanted to know what they thought was done well and what could have […]

This is what you told us about communication

To know a bit more about people’s experiences of healthcare we asked volunteers from a local patient group in NHS Tayside to speak to us. We were interested in their personal experiences of different types of communication with healthcare providers. In particular we wanted to know what they thought was done well and what could have […]

Video: Making it Easy – Subtitled

Here are some shortened, subtitled sections of our Making It Easy video. Introduction (Making It Easy – v1.12) Unclear terminology (Making It Easy – v2.12) Teach back (Making It Easy – v3.12)

Support for self management through public libraries in Scotland

Since October 2017, the ALLIANCE’s Self Management Team have been working with partners to increase support for self management through public libraries in Scotland The Health and Social Care Alliance Scotland in partnership with NHS Scotland and Scottish public library services have been working together on a Scottish Library and Information Council (SLIC) Public Library Improvement […]

Video: Making it Easy

Health Literacy in Scotland: Making it Easy See the subtitled version here. Why must we make it easy? It has been found that people remember and understand less than half of the information that we discuss with them, also you can’t tell who has understood by simply looking at them. Improving people’s understanding is crucial […]

Making it Easy

To make it easier we have split our Making it Easy video into smaller chunks. Subtitled version of the videos are also available.

International Handbook of Health Literacy

Available Open Access under CC-BY-NC licence. Health literacy addresses a range of social dimensions of health, including knowledge, navigation and communication, as well as individual and organisational skills for accessing, understanding, evaluating and using information. Particularly over the past decade, health literacy has globally become a major public health concern as an asset for promoting […]

Health Literacy Centre Europe

The Health Literacy Centre Europe portal has been developed within the project “Intervention Research On Health Literacy among Ageing population” (IROHLA), a European research project on health literacy for older people. The goal is to present a guideline for policy and practice to show the specific and important measures to improve health literacy for older people. […]

Health Care Support Worker Resource – Health literacy and finding information

This resource has been created by NHS Education for Scotland specifically for staff working in a Health Care Support Worker role, for example, administration, estates, portering etc. The resource offers guidance for supporting people with health literacy and also in searching for and finding information that you can trust. You can request printed copies of […]

Accessibility

We’re continuously working to make The Health Literacy Place as accessible and usable as possible for all abilities and disabilities. This includes older audiences and those with visual, hearing, cognitive or motor impairments. We try to make our site easy to use with assistive technologies by using: easier-to-read colours larger fonts plain English keyboard-only navigation […]