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Access to Healthcare

Healthcare information for migrants is available on the NHS Inform website. Access to Healthcare – GP Registration cards have been designed to support anyone who needs to register at a new GP practice. You can download printable versions of the cards by clicking the following links. nhs-bus-card-diy-print nhs-z-card-diy-print The first is a business card which sets an individuals rights […]

NHS Z card

You can download and print the Access To Healthcare – GP Registration Card – Z Card leaflet using the link below.

NHS bus card

You can download and print the Access To Healthcare – GP Registration Card – Business Card using the link.

This is what you told us about communication

To know a bit more about people’s experiences of healthcare we asked volunteers from a local patient group in NHS Tayside to speak to us. We were interested in their personal experiences of different types of communication with healthcare providers. In particular we wanted to know what they thought was done well and what could have […]

Support for self management through public libraries in Scotland

Since October 2017, the ALLIANCE’s Self Management Team have been working with partners to increase support for self management through public libraries in Scotland The Health and Social Care Alliance Scotland in partnership with NHS Scotland and Scottish public library services have been working together on a Scottish Library and Information Council (SLIC) Public Library Improvement […]

Making it Easy

To make it easier we have split our Making it Easy video into smaller chunks. Subtitled version of the videos are also available.

International Handbook of Health Literacy

Available Open Access under CC-BY-NC licence. Health literacy addresses a range of social dimensions of health, including knowledge, navigation and communication, as well as individual and organisational skills for accessing, understanding, evaluating and using information. Particularly over the past decade, health literacy has globally become a major public health concern as an asset for promoting […]

Health Literacy Centre Europe

The Health Literacy Centre Europe portal has been developed within the project “Intervention Research On Health Literacy among Ageing population” (IROHLA), a European research project on health literacy for older people. The goal is to present a guideline for policy and practice to show the specific and important measures to improve health literacy for older people. […]

Health Care Support Worker Resource – Health literacy and finding information

This resource has been created by NHS Education for Scotland specifically for staff working in a Health Care Support Worker role, for example, administration, estates, portering etc. The resource offers guidance for supporting people with health literacy and also in searching for and finding information that you can trust. You can request printed copies of […]

Making it Easy – Graham Kramer

Opening presentation from the Health Literacy Place launch event in October 2015 by Dr Graham Kramer. This presentation provides an overview of health literacy and the development of the Scottish action plan.