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Informed consent

People are often required to consent to various treatments and procedures, it is important that they are supported to understand exactly what they are being asked to consent to, the consequences and to make an informed decision.

Long term conditions

People with long term conditions may require further support in terms of health literacy to assist them in understanding and the self management of their condition.

Techniques

It is easy to underestimate people’s health literacy needs, this may be because those needs can be hidden or people are reluctant to admit that they haven’t understood information that has been explained. Everyone can be at risk of poor health literacy and you should not assume a person’s level of health literacy or their level of understanding. This section is dedicated to the five techniques recommended for good health literacy practice.